Privacy Policy
Last updated August 2026
What we collect
Account data (name, email, authentication identifiers), company profile data you enter (business name, license and insurance numbers, address, contact details), the job details and documents you generate, and subscription records (plan, status, billing period). We do not collect or store payment card numbers.
How we use it
To create your documents, keep your account and subscription working, enforce plan limits, provide support, and send service and billing notices. We do not sell your data and we do not use your document contents for advertising.
Processors we rely on
Payments and card data are handled by Stripe, Inc. under Stripe's privacy policy. Application hosting, database, authentication and file storage are provided by our cloud infrastructure provider. These processors only handle data as needed to run the service.
Security
Data is transmitted over TLS and stored in a managed PostgreSQL database with row-level security, so each account can access only its own company profile, documents and subscription records.
Retention and deletion
We keep your data while your account is open. Deleting your account from the Account page removes your profile, company details and documents and cancels any active subscription. Limited billing records may be retained where required by law.
Your rights
You can access, correct, export or delete your data from within the app, or by emailing help@rapidpermitsystems.com. We respond to verified requests within 30 days.
Cookies
We use only the cookies and local storage necessary to keep you signed in and to run checkout. No third-party advertising trackers.
Contact
Questions about this policy: help@rapidpermitsystems.com.